We accept returns within 30 days of the date you receive your order on most items as long as they are UNOPENED, unused, resalable merchandise. Sale items that are on clearance and custom cut or dyed items are not returnable.
Unless the product is defective or sent due to our error, a 20% restocking fee applies to all returns and the original shipping charges are non refundable. Please keep this in mind when ordering!
If you wish to return an unopened, unused item, simply contact us via e-mail FIRST at camcreations(at)gmail.com or through our contact form and let us know the problem you have with the merchandise. We will provide you with a Return Authorization Number and a specific address for returns (do not send to return address on the original package, we will not receive it!) Returns will not be accepted without a Return Authorization Number supplied by us and prior authorization. Please return unwanted merchandise in its original packaging, ensuring that product is protected from breakage. Items must be received in resalable condition for a refund or exchange.
Your account will be credited upon return of the items. Please allow 1 week for processing from the date that we receive the return.