Welcome to SilkRibbon.com!
Cam Creations is a Retail and Wholesale distributor of Silk Ribbon and other Embellishments, serving the quilting, sewing, costuming, wedding, scrap-booking and textile communities since 1996.
We accept returns within 30 days on most items (minus shipping charges) as long as they are UNOPENED, unused, resalable merchandise. Sale items that are on clearance and custom cut or dyed items and are not returnable.
Due to the special pricing, uniqueness of each set and the time it takes for us to put these together, a 20% restocking fee applies to returns on Lindsay's Garden Assortments. Please keep this in mind when ordering!
If you wish to return an unopened, unused item, simply contact us via e-mail FIRST at camcreations(at)gmail.com or through our contact form and let us know the problem you have with the merchandise. We will provide you with a Return Authorization Number and a specific address for returns (do not send to return address on the original package, we will not receive it!) Returns will not be accepted without a Return Authorization Number supplied by us and prior authorization. Please return unwanted merchandise in its original packaging, ensuring that product is protected from breakage. Items must be received in resalable condition for a refund or exchange.
Your account will be credited upon return of the goods. Please allow 1 week for processing from the date that we receive the return. We do not pay for return shipping, but no further delivery charge will be due if an exchange is requested.